![]() ![]() The "Reset Master Password" page will appear. > chrome://pippki/content/resetpassword.xul and Press Enter. ![]() I cropped the screenshot, so if you need the whole image let me know. I run browsers for both Firefox and Chrome, but your suspect Roboform login box only appears under Firefox not Chrome. Here is a cropped screenshot below of the suspect login box you requested: Note: This password is not related to RoboForm Master Password. To wit it says "In the Firefox location bar, enter the following location: "Note: This password is not related to RoboForm Master Password"Īpparently so but I have no recollection of the password entered and yet when I follow directions for resetting Firefox Master Password (see ), it cites a string with reference to CHROME! I don't get it! I'm supposed to be in Firefox to remedy this. "It seems you've enabled Master Password in Firefox itself: Tools -> Options -> Security." You said "this popup is not from RoboForm, and that it's a Firefox dialog." If some advise comes from official Mozilla's support representative - it should be legitimate, although path chrome://pippki/content/resetpassword.xul looks weird indeed. If the window you see comes from Mozilla - you should ask Mozilla's support about it. We can only account for Roboform and its features. We are not entitled to give any recipes or solutions for other products. I submitted the screens and text to Roboform but they said the dialogue box wasn't theirs, and to check with you at Mozilla cuz it doesn't happen under Chrome or any other login screen - It looks like a RoboForm Master Password challenge, and when I searched for a remedy under Firefox describing the anomaly, it returned a weird string with a link to Chrome WTF! What should I do, reformat the hard drive and start over? Just kidding. Got a strange RoboForm look-alike dialog box asking me for my username and password every time I log into my MSN Outlook mail!? I ignore it and populate the name and password fields under Outlook and all is fine but still seems weird. ![]()
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